About
BARISTA, Twelve (Sydney, NSW)
August 2015 — October 2015
An Italian cafe located on busy King Street in Newtown.
• Preparing all drink orders, including all types of coffee, milkshakes, smoothies, frappes, and cocktails in an efficient manner.
• Assembling pastry & cake orders.
• Preparing bills using POS system and processing payments.
• Opening and closing
• When working alone, effectively multitasking as both barista and server, clearing and resetting tables, taking orders and running food, all with usual barista duties.
• Ensuring the whole cafe is clean and well stocked at all times.
• Assisting with inventory counts.
…
BARTENDER / SERVER, Next Door Kitchen & Bar (Brisbane, QLD)
April 2015 — June 2015
A prohibition era themed bar located in the South Bank district of Brisbane.
• Preparing all drink orders, consisting mostly of cocktails, but also a fair amount of coffee.
• Prepping all bar-related ingredients.
• Greeting customers and engaging with them in a friendly and professional manner.
• Constantly staying up to date with changing menu items and making knowledgeable recommendations, up-selling when appropriate.
• Using a modern POS system to enter all orders, print bills and process payments.
• Balancing all duties in a fast-paced setting, ensuring tables are clean, food and drinks are delivered quickly, orders are taken promptly, no one is left waiting, and everyone is happy.
• Ensuring the bar and restaurant areas are clean, organized, and stocked.
…
MANAGER / BARTENDER, Bell ‘n’ Whistle (Saskatoon, SK, CAN)
September 2013 — March 2015
A local restaurant located in the heart of downtown Saskatoon, catering mostly to business lunches during daytime hours, and transforming into a lively cocktail bar in the evenings.
• Ensuring everything is running optimally, searching for potential or current problems and quickly taking action to correct them.
• Taking and analyzing weekly, monthly and yearly inventories.
• Placing liquor orders, as well as all other bar-related orders.
• Training and supervising employees, ensuring everyone is able to reach their full potential.
• Help to create seasonal drink menus, daily specials, and promotions.
• Deciding when it is appropriate to “promo” items, keeping track of spillage, and correcting items that are rang-in incorrectly into the POS system.
• Preparing drinks quickly and accurately, including signature and classic cocktails.
• Maintaining a thorough knowledge of all products carried, food and drink menu items, and daily specials, as to make helpful recommendations, answer any questions, and up-sell whenever appropriate.
• Ensuring the whole bar and restaurant is clean, organized, and fully stocked, always keeping in mind where things could be improved.
• Training employees.
• Opening and closing.
✮ Winner of the “up-selling contest.”
✮ Highest sales of all servers & bartenders.
…
MANAGER, Ruby Rock Pub & Grill (Harris, SK)
July 2013 — October 2013
Located in the Harris Hotel in the small town of Harris, Saskatchewan, the pub was bought and restored by my parents and I was given the opportunity to get it up and running.
• Developing procedures for opening and closing, keeping track of supplies, ect.
• Producing any necessary documents, including menus, flyers, time-sheets, and recipe books.
• Creating menu items and daily specials.
• Determining an appropriate product base and buying supplies, food, and alcohol.
• Training employees.
• Determining pricing on food and alcohol.
…
SERVER / BARTENDER, Lydia’s Pub (Saskatoon, SK)
March 2012 — July 2013
A busy three-story pub and concert venue located in the funky Broadway district of Saskatoon.
There was always something going on: local and touring bands every weekend, DJ’s, open-mic night, and a busy burger/beer night. Their sales included mostly draught beer, hi-balls, shooters, and your typical pub food.
• Greeting customers, ensuring they feel comfortable and welcome.
• Making recommendations on menu items, beer, and drinks.
• Taking orders and ensuring food and drinks are delivered quickly and accurately.
• Preparing drinks in a timely manner.
• Operating and balancing daily cash flow, using an old-fashioned till.
• Cleaning and organizing dining and bar areas.
• Assisting with inventory counts.
…
SERVER, The Double Deuce Bar & Grill (Saskatoon, SK)
January 2012 — April 2012
A dive bar located in a shopping mall in Saskatoon with a somewhat questionable base of clientele. Regardless of this, they did manage to draw in quite a crowd for their Friday wing nights and usually Tuesday was also quite happening.
• Ensuring each customer is treated in a friendly, professional manner.
• Cleaning and organizing dining areas.
• Serving food and drinks in a way that is organized and efficient.
• Entering all orders in POS system and processing payments.
…
STORE CLERK, Sew & Home (Saskatoon, SK)
2009 — 2011
A high-end furniture store located in downtown Saskatoon.
• Assisting customers with any inquiries.
• Following up with customers on special orders and calling suppliers.
• Shipping, receiving, and pricing inventory.
• Ensuring store is tidy and organized.
• Setting up frequent and multiple store displays.
• Assisting with inventory counts.
…
MEDICAL OFFICE ASSISTANT, Lakeview Medical Clinic (Saskatoon, SK)
2008 — 2011
A mid-sized clinic, owned by the #1-rated family physician in Saskatoon.
• Handling all patient inquiries in a professional and courteous manner.
• Entering and submitting medical bookings.
• Updating company websites and advertising.
• Preparing all office and patient documents as necessary.
• Maintaining a clean and organized work area and ensuring supplies were stocked.
• Opening and closing clinic and setting alarms.