About
EDUCATION
Secondary School (2008-2014)
Ichthus College, Dronten, The Netherlands
· Pre-University education program completed
· Fluent in English and Dutch
EXPERIENCE
Previous Employers
Waitress
BENCHMARQUE Hospitality and Event Recruitment, Sydney (Nov 2015 – now)
· Involved in a variety of jobs including walking around with a full tray, serving dinner, cleaning and interaction with customers.
Cashier, baker and customer service employee
Albert Heijn Supermarket, Lelystad, The Netherlands (Oct 2012-Sep 2015)
· Involved in a variety of jobs including handling money transactions, working at the customer service desk and running the bakery section.
Florist
Florist Erica, Lelystad, The Netherlands (Aug 2011-Oct 2011)
· Carried out customer service and business transactions in conjunction with designing and making flower arrangements for customer orders.
SUMMARY OF SKILLS
Communication
· Proficient in both interpersonal and persuasive communication
· Adept at working both independently and in team-oriented environments
· Established and maintained a positive bond with customers
· Ability to show empathy towards others during interpersonal communication
Customer Service
· Assessed and resolved numerous unforseen problems during work ventures
· Exceptional organizational skills acquired during supermarket employment
· Enhanced ability to maintain positive and personal moral
Computer Skills
· Very good in working with Microsoft Word
· Knowledge of working with Microsoft Powerpoint
Hospitality Skills
· Ability to carry three plates and clean 5 plates
Completed Courses
· Responsible Service of Alcohol (New South Wales)